Insight. Innovation. Industry.

Departments Categories: Technology

Economics / Technology /  • April 11, 2019
The landscape ahead
Credit unions in the 21st century will be greatly affected by emerging socioeconomic and technology trends.

Earlier this year, the Filene Research Institute, a Madison, Wis.-based credit union and consumer-finance think tank, released a report titled The Credit Union of the Twenty-First Century. Comprehensively researched, the report looks at a ...

Banking / Technology /  • February 5, 2019
Virtual teller
Alexa, Amazon’s voice-based virtual assistant, the latest technological advance in banking convenience, is undergoing testing by Canadian credit unions.

Two Canadian credit unions are testing a system that lets their members do their banking through Alexa, Amazon’s voice-based virtual assistant. The technology comes by way of Central 1 Credit Union, which developed it in collaborati...

Technology /  • September 19, 2018
Email addiction
Should credit unions create policies explicitly limiting emailing to the workday?

Though she hates to admit it, Anna Wieler says she was guilty of checking her office email account while on a recent staycation. “I probably did it once a day; it’s more that I delete things I don’t need to know about,” Wieler la...

Marketing / Technology /  • January 31, 2018
Social butterfly
For credit unions – and especially those with limited marketing budgets – social media can be an effective way of promoting their brand.

Many legal departments had collective panic attacks a decade ago when financial institutions began self-promoting on Facebook and Twitter. Claire Richardson even received instructions from a compliance manager at the United Kingdom bank where she wor...

Marketing / Technology /  • March 21, 2017
Digital Target
Community First Credit Union proves that successful marketing is about taking a targeted approach that launches off digital platforms.

Know your audience — it’s vital to the success of any business. Kirstin Dias, the marketing manager at Sault Ste. Marie, Ont.-based Community First Credit Union (14,000 members, $500 million in assets) has taken this adage one step further. Under...

Banking / Technology /  • December 22, 2016
Get schooled in FinTech
7 things to know


Risk Management / Technology /  • November 22, 2016
The new security risk?
How IT can balance convenience and control with BYOD

Sixty-nine per cent of Canadian companies permit some form of BYOD (bring your own device) — meaning anything from laptops accessing databases every day to iPhones occasionally checking work email — according to a survey by market intelligence fi...

Marketing / Technology /  • June 15, 2016
Navigating the virtual world
Your audiences have gone digital, but where are they hanging out?


Sustainability / Technology /  • May 24, 2016
Rolling out a revolution
The three-wheeled velomobile is forging a new path in vehicle-sharing

Like most of us, Kody Baker is, admittedly, a “fair-weather bicyclist.” It takes a determined person — one who can endure cold, slippery streets, vertiginous hills, damp clothes, bike thieves and helmet head — to cycle throughout Vancouver’...

Marketing / Technology /  • March 15, 2016
What’s trending in 2016?
We breakdown the hot — and not — marketing trends for the year ahead

Everyone’s looking for the next big thing in marketing, wondering how to engage clients in an increasingly busy world.

Marketing / Technology /  • January 19, 2016
The future of finance
4 ways to make online tools and apps accessible

Mobile banking apps, spending trackers, and smartwatches — technology is on the fast-track, disrupting financial services and enticing us with promises of seamless banking. But rein in your enthusiasm and take a long, hard look at all those inno...

Banking / Technology /  • September 1, 2015
Recognition technology is taking off
#selfie before you spend? A body-parts breakdown on biometric authentication

Financial institutions and tech startups are making pin technology obsolete.

1 2