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Banking / Leadership /  • November 4, 2019
Millar Time
Prince Edward Island’s Consolidated Credit Union’s general manager Sarah Millar is overseeing a growing loan portfolio thanks to a booming real estate sector. While helping new home owners enter the market is a priority, of equal importance is helping nurture local youth to become tomorrow’s leaders.

When Sarah Millar, the general manager of Consolidated Credit Union (7,500 members, $223 million in assets) was 13, her mother, Josephine, left Gloucestershire, England, crossing the Atlantic Ocean going west. With Millar’s younger brother Andrew i...

Human Interest /  • September 17, 2019
Battling plastic
With the almost-existential crisis that plastic pollution presents to the natural world, credit unions are finding ways to decrease dependence upon this environmental scourge.

Garbage – especially plastic waste — has become one of the most dire threats facing society as well as the natural world. Urban landfills are bursting at the seams while plastic waste is clogging the ocean and killing animal life, from the smalle...

Marketing /  • September 12, 2019
Full of purpose
The next big marketing thing might be a venerable credit union tradition, just freshly repackaged.

Among the array of presenters and keynote speakers at last May’s National Conference for Canada’s Credit  Unions and trade show in Winnipeg was Porter Gale,  former vice-president of marketing for Virgin America airline. Gale’s presentatio...

September 6, 2019
Valuable resources
For Salmon Arm Savings and Credit Union’s award-winning HR vice-president Sheri Hamilton, handling fires — real or metaphorical — are all in a day’s work.

In 1998, when Sheri Hamilton first began work as manager of human resources at Salmon Arm Credit Union (19,250 members, $782 million in assets), the Columbia-Shuswap district it served was bone dry. Then, lightning struck nearby Fly Hills Mountain, ...

September 3, 2019
It’s people before profits when it comes to hiring

Workplace diversity enhances organizations in a myriad ways, boosting innovation and improving financial performance. Diversity increases organizational intelligence, expanding the insights, approaches and ideas applied to problem solving, optimizing...

Business / Leadership /  • July 24, 2019
Marketing a merger
How should marketing communications be framed when a smaller credit union merges with a larger one?

Marketing can present a bit of a conundrum following a merger between two credit unions.

Business / Human Resources /  • July 19, 2019
The salary conundrum
Salary transparency is touted as a means to fight unfair pay disparities. Others argue it isn’t in the best interests of a company or its employees.

There are pros and cons to publicizing salary ranges and grades when organizations post job openings.

Human Interest /  • July 17, 2019
A win-win situation
Clare Yazganoglu, the executive director of WIN, the Victoria Women in Need Community Cooperative, helps struggling single parents achieve independence.

Clare Yazganoglu, executive director of Victoria Women in Need Community Cooperative, discusses how her organization helps those in dire circumstances.

Marketing /  • July 10, 2019
To market, to market
AIME awards judges identify trends among the credit union marketing winners.

Canada's credit unions are relying on community connection and financial literacy in their advertising and marketing campaigns as a way to attract and retain members in the ultra-competitive financial services market. Instead of ads promoting interes...

Economics /  • June 12, 2019
Cool to the touch
A low inflation rate is steadying borrowing costs while causing some to wonder if changes to mortgage regulations created too much of a chill.

The slow rate of inflation — despite Statistics Canada recording a slight rise this past February — means the Bank of Canada will likely hold off on raising interest rates, the Canadian Press reports. Statistics Canada figures indicated an 8.1 pe...

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