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Banking / Marketing /  • May 23, 2019
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Servus Credit Union launches $1 million Big Share initiative.

This spring, Servus Credit Union (365,402 members, $15.9 billion in assets) is giving people a million more reasons to join the financial institution. As part of the new initiative, Alberta-based Servus is encouraging people to save by offering a ...

May 3, 2019
Challenge 2025: global digitization of the credit union system
Guest Column By 2025 there must be global digitization of the credit union system.

Yesterday's challenge was to provide mobile channels for consumer access. Today’s challenge is to create a digital infrastructure and experience that responds to consumer demands and economizes credit union operations. Brian Branch serves as Presi...

Economics / Technology /  • April 11, 2019
The landscape ahead
Credit unions in the 21st century will be greatly affected by emerging socioeconomic and technology trends.

Earlier this year, the Filene Research Institute, a Madison, Wis.-based credit union and consumer-finance think tank, released a report titled The Credit Union of the Twenty-First Century. Comprehensively researched, the report looks at a ...

Human Interest /  • April 5, 2019
Peace of mind
The idea that practicing “mindfulness” can lead to more focused and collaborative workers is just beginning to catch on at credit unions.

Search "mindfulness" on the Internet and you get a flood of definitions, almost all of them about how an individual can find peace and calm in a harried world. But a University of British Columbia research group has stepped back and examined how this...

Banking / Education /  • March 29, 2019
On the ball
A partnership with the Detroit Lions headlines WFCU Credit Union’s star-studded new community engagement program.

"And when the Blue and Silver wave, stand and cheer the brave!” The rousing fight song of the NFL’s Detroit Lions is well known to thousands of Windsorites, who live just across the bridge from the Motor City. Now, Windsor Family Credit Union (41...

Business / Human Interest /  • March 14, 2019
Coast Capital Savings Credit Union member and egg producer Steve Easterbrook fought for humane living conditions for chickens in British Columbia.

Have you bought a dozen eggs lately? If so, you might have noticed that the choices - free run, free range, pastured, cage free, furnished cage, nest laid, organic, humanely raised and many combinations thereof — are vast and confusing. ...

Banking / Business /  • February 27, 2019
Commercial break
Enhancing a credit union’s bottom line by growing its commercial mortgage lending portfolio takes preparation and staff training.

Increased regulatory oversight, heightened competition, margin pressures and the relentless need to drive profitability — does this sound familiar? Such credit union challenges are driving the need to consider new and innovative product and service...

Banking / Technology /  • February 5, 2019
Virtual teller
Alexa, Amazon’s voice-based virtual assistant, the latest technological advance in banking convenience, is undergoing testing by Canadian credit unions.

Two Canadian credit unions are testing a system that lets their members do their banking through Alexa, Amazon’s voice-based virtual assistant. The technology comes by way of Central 1 Credit Union, which developed it in collaborati...

Economics /  • January 31, 2019
Real estate trends for 2019
This coming year will see higher interest rates and real estate prices as well as the development of more imaginative home layouts accessorized with smart technology.

In the rapidly changing Canadian real estate landscape, new homeowners as well as the real estate industry are in for big changes this year, according to a study, titled Emerging Trends in Canadian Real Estate, released this past fall by Pri...

Business / Human Interest /  • January 25, 2019
Seniors wanted
In Canada, more people over the age of 65 are choosing to work part or even full-time. Can senior workers still be valuable employees for credit unions?

Last fall, Tochi Sandhu celebrated his 78th birthday. The auspicious event wasn’t — unlike many people who have reached this age — a break from the mundane routine of retirement. Rather, it was another notch in a remarkable career: Sa...

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