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Banking / Technology /  • February 5, 2019
Virtual teller
Alexa, Amazon’s voice-based virtual assistant, the latest technological advance in banking convenience, is undergoing testing by Canadian credit unions.

Two Canadian credit unions are testing a system that lets their members do their banking through Alexa, Amazon’s voice-based virtual assistant. The technology comes by way of Central 1 Credit Union, which developed it in collaborati...

Economics /  • January 31, 2019
Real estate trends for 2019
This coming year will see higher interest rates and real estate prices as well as the development of more imaginative home layouts accessorized with smart technology.

In the rapidly changing Canadian real estate landscape, new homeowners as well as the real estate industry are in for big changes this year, according to a study, titled Emerging Trends in Canadian Real Estate, released this past fall by Pri...

Business / Human Interest /  • January 25, 2019
Seniors wanted
In Canada, more people over the age of 65 are choosing to work part or even full-time. Can senior workers still be valuable employees for credit unions?

Last fall, Tochi Sandhu celebrated his 78th birthday. The auspicious event wasn’t — unlike many people who have reached this age — a break from the mundane routine of retirement. Rather, it was another notch in a remarkable career: Sa...

Business / Leadership /  • January 11, 2019
Clear focus
Of the many challenges Guy Cormier has faced since becoming Desjardins CEO in 2016, none has been thornier than the decision whether to invest — or not — in the controversial Trans Mountain pipeline. Although Desjardins backed down from divestment, Cormier pledges that fossil fuels will be on the financial chopping block in future.

Of all the moral quandaries Guy Cormier has faced since becoming president and CEO of Desjardins Group (seven million-plus members, $295 billion in assets) in 2016, the question of whether or not to fund energy pipeline projects was probably on...

Banking / Risk Management /  • November 22, 2018
Squeeze Play
Credit union must move away from the margin model - or risk irrelevancy.

In baseball, the squeeze play is when the batter bunts the ball hoping the runner from third can make it home before a defensive player sends the ball there. It’s called the squeeze play because it is a high-risk, sometimes...

Economics /  • November 20, 2018
Driving force
A snapshot of the growing economic and social impact of credit unions in Canada.

Canadian credit unions remain a multi-billion dollar force to be reckoned with. The Canadian Credit Union Association recently released its 2018 Credit Union Community and Economic Impact Report tallying the influence of the country’s ...

Banking / Business /  • November 19, 2018
Two credit unions team up to share costs and promote a new branch in downtown Halifax.

This past September in Halifax a milestone was achieved — the creation of Atlantic Canada’s first shared credit union branch. A collaboration between East Coast Credit Union (41,000 members, $700 million in assets) and Provincial Gove...

Human Interest /  • November 15, 2018
Bare minimum
With Ontario’s Basic Income Pilot being cancelled, credit unions are embarking upon initiatives to help boost living wage levels in the province.

Communities across Canada are responding to increasingly high levels of low-wage poverty. They are advocating that families should earn an income sufficient — the so-called living wage — to pay for the basic necessities of life. ...

Leadership /  • November 7, 2018
Changing tides
BlueShore Financial Credit Union member and WNORTH CEO Heather Odendaal is expanding her global online networking platform in order to guide women along the executive path.

It wasn’t your typical breakaway session. On a chilly night this past April, in the ski-resort municipality of Whistler, BC, about 70 attendees from the three-day WNORTH Conference for mid-career women on the senior-executive-leadership tra...

Finance /  • September 21, 2018
Post summer-time blues
The lazy, hazy days of summer can lead to high credit card bills, in part due to Canadians’ love of dining out.

With the summer of 2018 nearing the finish line, it’s time to take stock of what we actually spend our money on during those leisurely days at the beach or cottage, sightseeing, or visiting the grandparents. A survey released this past Jul...

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