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Banking / Business /  • January 8, 2020
The beginning of a beautiful friendship
Credit unions are learning that fintechs can be an excellent complement to support SME members.

Fintechs and credit unions are carving out synergies together, helping ensure SME members are better served.

Banking / Business /  • January 2, 2020
Apportioning the pie
A new report by the Credit Union Business Owner Strategy offers insightful strategies for boosting the system’s portion of the SME market.

A recent credit union business owner strategy report indicates that credit unions should be getting a bigger share of Canada's SME sector.

Human Interest /  • November 19, 2019
Home away from home
Vancouver City Savings Credit Union is challenging other credit unions to join them in a new program funding refugee families for one year.

At age 17, Danny Ramadan was kicked out of the family home in Damascus, the capital of Syria, after rebelliously confessing to his ultra-conservative Muslim father that he was gay. Ramadan drifted from place to place, settling, at age 19, in Egypt, a...

Banking / Economics /  • November 19, 2019
House rules
Credit unions will continue to be challenged in 2020 by a fractious real estate sector made more complex by the political vagaries of America.

It doesn't take a crystal ball to figure out that the 2020 housing market will continue to be unpredictable, thanks in part to political instabilities. Nonetheless, the Canadian real estate market will likely see higher prices and tighter markets in 2020, with condominium prices possibly raising the roof.

Community Development / Human Resources /  • September 10, 2019
All aboard
Economic and demographic factors have led to low national unemployment rates. This is creating huge challenges for the recruitment and retention of staff in Canada’s credit union system.

A growing economy, an aging population and a shortage of highly skilled workers is creating staffing challenges across Canada for businesses. The credit union system is finding increasingly innovative ways to attract and retain valuable employees.

Human Interest / Human Resources /  • September 3, 2019
Busting down barriers
Credit unions are undertaking measures to ensure that disabled employees integrate seamlessly into the workplace.

Three credit unions discuss the changes they have made to their buildings and business culture to ensure that disabled employees can integrate seamlessly into the working environment.

Marketing /  • July 17, 2019
Moments in time
Marketing communications and planning are complex and nuanced. It’s knowing when and how to connect with members at just the right time that can make marketing sublime.

Marketing is highly complex and often subjective, involving such esoteric factors as genetics and behavioural economics.

Marketing /  • July 2, 2019
Kindness, Wine, Women and Wealth – A Winning Combo

LAKELAND CREDIT UNION In an age of economic uncertainty, a little kindness goes a long way. Last year, staff at Alberta’s Lakeland Credit Union (10,975 members, $608 million in assets) decided that International Credit Union Day,...

Marketing /  • July 2, 2019
Changing the Channel

SUNOVA CREDIT UNION What today, makes a great marketing campaign? For Manitoba’s Sunova Credit Union (47,000 members, $2 billion in assets), it’s something uncomplicated, something that embraces social media and something with a waggin...

Marketing /  • July 2, 2019
No more monsters under the bed

ALTERNA SAVINGS CREDIT UNION Early last year, would-be homeowners in Ontario were getting anxious, to put it mildly. Bank of Canada numbers showed that new borrowers were paying the highest mortgage rates in years, with fast...

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