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Banking / Finance /  • January 16, 2019
Close Connection
A two-year Filene Research Institute study involving Ottawa's Alterna Savings & Credit Union analyzed how to best connect with isolated and low-resource communities. The result? A loans program with greater social impact on community.

Alterna Savings & Credit Union took part in a study looking into nurturing relations with isolated communities in order to enhance social impact.

Human Interest / Leadership /  • January 2, 2019
Overcoming Colonization
Canada's Indigenous peoples have endured more than a century of colonization that has affected their health, their family structure and their political and economic status in Canada. Three credit unions have embarked upon initiatives leading them down the long road of reconciliation with Indigenous peoples.

Following up on recommendations made by Canada’s Truth and Reconciliation Commission, several credit unions have launched initiatives to help redress Indigenous peoples’ tragic past.

Business / Leadership /  • November 9, 2018
XX marks the spot
Some credit unions have women board members, managers and executives high above the national average for gender parity. Other credit unions have none. What are these latter credit unions missing out on?

Credit unions that cultivate and nurture women leadership are paving the way for future success.

Human Resources /  • November 7, 2018
New social order
Credit unions' cooperative ethos should bode well for finding and developing synergies with millennials, a socially conscious generation that is defying old - and defining new - business practices.

There is a disconnect between millennials and credit unions, despite a myriad of synergies.

Marketing /  • November 1, 2018
The medium is not the message
Conventional media outlets have undergone a dramatic decline in staffing, with the result that news stories - including those about credit unions - aren't getting the coverage they deserve. Three communications experts opine on how credit unions can get their messaging out in an evolving and highly fragmented media landscape.

Due to a shifting media landscape, credit unions struggle to get their stories out to the public.

Risk Management / Technology /  • September 26, 2018
Gone phishing
Every credit union is vulnerable to attack by a cyber crook greedy to get his or her digital claws into valuable data and financial assets. A key prevention is ensuring individual employees are constantly on the watch for subtle, well-disguised phishing attacks.

Employees must be vigilant to detect well-camouflaged phishing attacks.

September 24, 2018
Heir apparent
Credit unions are beginning to capitalize upon the estimated $1 trillion in personal wealth being transferred to younger generations.

How can credit unions capitalize upon Canada’s $1 trillion transfer of personal wealth?

Risk Management / Technology /  • September 20, 2018
Bullseye
Digital fraudsters are increasingly targeting the financial industry, requiring that credit unions go the extra mile to protect members’ data.

Nefarious malefactors in the digital world are hot on the trail of members’ data.

Technology /  • September 11, 2018
Rise of the robots
Artificial intelligence promises to change the world of work in a way not seen since the Industrial Revolution. How should credit unions prepare for this dramatic shift?

As the financial world embraces artificial intelligence, will workers become obsolete?

Business / Economics /  • August 8, 2018
We the Collective
Co-op membership is growing in Canada, due to a range of factors that includes a shift to the gig, or short term, employment economy as well as awareness of the model's democratic principles.

Credit unions are beginning to fall in love with cooperatives all over again.

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